On 5/4/05, Peter Kurilecz <[log in to unmask]> wrote:

> don't remember saying that it would stop sloppiness, but rather I
> believe I suggested that it could be used to reduce the incidents of
> sloppiness by practicing some statistical analysis ala TQM. Iron
> Mountain reported that 99.9% of 5 million trips were conducted
> successfully. That translates to 500,000 trips being conducted
> unsuccessfully. Is that an acceptable number? Now of course we don't
> know what they mean by successful, all tapes delivered accurately,
> none lost or that the truck hadn't broken down.

dang it all. you would think I would learn not to handle a calculator
until after the second cup of coffee.

the correct number is 5,000 trips not 500K. But I think my question
still holds true, "is that an acceptable number?" What if you are one
of the 5,000?

--
Peter Kurilecz
Richmond, Va

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