I believe I would check with your state attorney generals office to see if
they have a web site to make a formal complaint.  It would be my guess that
you are not the only person who has a complaint.

Also, someone in the telecommunications, if this industry is regulated, may
have a legal citation (federal) on how long complaints are suppose to be
retained.

I've also, in the past, found the HQ and the name of the President/CFO
(whoever is at the top) and wrote a nice letter (and I mean nice) outlining
my problems with their network.  It may jar a couple nuts loose...

Bob Dalton, CRM
Dalton Consulting

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf
Of Kirk K. Muse
Sent: Wednesday, July 06, 2005 5:33 PM
To: [log in to unmask]
Subject: Dish network records


Does anyone have any comments, suggestions, statue, standard or act that
pertains to the private sector that might help me with this issue, both
personally and professionally?

Kirk Muse
Service Center Manager
Atkinson, Andelson, Loya, Ruud & Romo
17871 Park Plaza Dr  Suite 200
Cerritos, CA  90703-8597
(562) 653 - 3561 DID
(562) 653 - 3678 fax
[log in to unmask]

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