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Subject:
Re: Dish network records
From:
"Lamont, Laura D [CC]" <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Thu, 7 Jul 2005 07:18:48 -0500
Content-Type:
text/plain
Parts/Attachments:
text/plain (22 lines) 
As a representative of a telecommunications company, I am aware of at
least two CFRs which require keeping customer discrimination complaints,
but only until the issue has been resolved.  We keep ours much longer
than that...although as Ginny pointed out, the servers fill up fast and
frequently older records are rolled off onto other media.  Records from
such a short time period as Kirk mentioned should have been easily
available, however.  It sounds like Dish really needs some RM
assistance.

Laura D. Lamont
Records Analyst
Records Management Center
Sprint
6391 Sprint Parkway
Overland Park, KS  66251
Voice:  913-315-4084
Fax:  913-315-0388
Email:  [log in to unmask]

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