Hello, 
I have a question for those of you who manage the destruction of records for your company.  

I am currently in charge of managing the on-site document destruction process and the business relationship with the vendor.  This vendor was contracted for this service way before I began in this position.  When I arrived and began to manage this process, I asked the vendor about a contract and was told they did not work with contracts. 
 
Recently, they have had a change of heart and sent me a client service agreement.  There are many things that have raised my attention in the agreement, but one of the most shocking to me was that they have written in a $15.00 removal fee per console for early termination of contract.  I have only worked with one other document destruction vendor in my career, and there was no such thing as a removal fee. 

Is this normal?  Perhaps this is a new trend in the document destruction field?  I would be interested in hearing from others who use this type of service and perhaps have a removal fee built into their contracts?

Thanks,

Bonnie Chaney
Records Management Specialist
Amylin Pharmaceuticals, Inc.
9360 Towne Centre Drive
San Diego, CA  92121
(Phone)    858-642-7335
(Fax)    858-552-2212

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