>>>> Please read the confidentiality statement below <<<<
No need to feel guilty for inquiring about your records. Especially
after this amount of time, and especially considering there was plenty
of warning about what was to come. They call it business continuity
planning. Companies that plan for this typically plan for proactively
contacting their clients as soon as possible after an incident to update
their customers on their status, and to give them information on how to
contact them. That's how it's supposed to work anyway...
Gary L. Grieme
Records Manager
Robins, Kaplan, Miller & Ciresi L.L.P.
612-349-8538
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Harrelson, Amy
Sent: Wednesday, August 31, 2005 12:11 PM
To: [log in to unmask]
Subject: Records Living at Iron Mountain in NOLA
Hi List,
I just got off the phone with the main IM number and they could not
give me the status of the storage facility in New Orleans. I know it
might seem a bit heartless at this time to worry about my records but at
this point I am. Has anyone else heard from IM in New Orleans or at
least the status of the storage facility? I realize phone lines are
down but I was hoping someone knew something. I was just told to keep
calling back from time to time to get updates.
On another note, I was not privy to this contract negotiation, if a
flood occurs, do we have to go down and salvage our records or do they
do that? Any info on this would be great, our company has never faced
anything like this before and I am not sure what the next step would be,
disaster recovery text books are great but never prepare you for vendor
relationships in the state of emergency. One a positive note, all paper
that is stored there is digitized!! Any info you all could share would
be great.
Again, this is a horrible thing that happened and I do not want anyone
to think that I care more about my records that human life, I just would
like a little info.
Thanks,
adh
Amy Harrelson
RIM Technical Admin - Legal
Broadwing Communications
1122 Capital of TX Highway South
Austin, TX 78746
Phone: 512.742.5270 or 512.742.4581
Fax: 512.326.7902
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Robins, Kaplan, Miller & Ciresi L.L.P.
http://www.rkmc.com
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