-----Vaughan Spooner wrote-----

Is anyone out there using any of the above products to manage e-mail in
terms of a statutory records management as opposed to pure storage and
if so are you using Journaling?


We have had a pitch by both vendors and what was worrying was that KVS
stated that the automatic classification tool (or rules depending on
what you want to call them) does not work very well whereas Zantaz have
indicated that the rules work very well. Is it the products or just the
level of effort that goes into setting up rules?


We don't have much of an installed base in South Africa so I was
wondering if there was anyone on the LISTSERV who had had some
experience with the products and who would be prepared to share
information.

----- reply ------

Vaughan.

I know nothing of the particular solutions you are asking about, but I offer
this.  Jenny Evans has already given you some very good information about
the use of automatic classification tools.  It is possible that the
technology has moved on since she wrote that particular review, but I would
be surprised if it was idiot proof.

I just wanted to point out the National Archives of Australia's Archives
Advice Number 69 -  Email archiving solutions are not recordkeeping
solutions at
http://www.naa.gov.au/recordkeeping/rkpubs/advices/advice69.html.  It might
give you some food for thought.


John Lovejoy
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National Archives of Australia
Note: In this case, my personal views align 100% with those of my employer -
I have to say that because I wrote that particular Archives advice

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