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Subject:
From:
"Roach, Bill J." <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Wed, 19 Oct 2005 08:51:48 -0500
Content-Type:
text/plain
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Sue,

I would agree that a CRM does not have the same level of automatic
international status as a Master's or PhD.  Then again, many professions
that require a specific level of education still require certification.
For example, a Juris Doctorate is required in the US to be a member of
the Bar.  However, the "Certification" to be an attorney is based on
successful completion of the Bar Exam.  The same applies to numerous
other professions.  A half dozen PhD's doesn't get you a license to
practice medicine.  That process requires the individual to undergo a
"certification" process that is conducted by a group charged with that
responsibility.  The same applies to engineers, accountants, IT
professionals, funeral directors and records manager.  I am unaware of
any certification that you can achieve through education alone.

And yes, organizations are requiring CRM's for RM positions.  Here are
some examples I found this morning:
The Pompeo Group - Company requires a degree and a CRM (Certified
Records Manager) and 5 to 7 years experience.
http://jobsearch.monster.com/getjob.asp?JobID=33841339&AVSDM=2005%2D09%2
D02+13%3A56%3A29&Logo=1&q=certified+records+manager&cy=us

Lockheed Martin - A Certified Records Manager (CRM) to support business
development in the identification and pursuit of electronic archiving
related business opportunities.
http://jobsearch.monster.com/getjob.asp?JobID=33790227&AVSDM=2005%2D09%2
D01+10%3A30%3A51&Logo=1&q=certified+records+manager&cy=us

The McNeil Group - The ideal candidate will possess a minimum of a
Bachelor's degree from an accredited college or university and be
Records Management Certified (CRM).
http://jobsearch.monster.com/getjob.asp?JobID=33569753&AVSDM=2005%2D10%2
D07+07%3A37%3A47&Logo=1&q=certified+records+manager&cy=us

Cargill - Certified Records Manager (CRM) certification or qualification
to sit for CRM test
http://jobsearch.monster.com/getjob.asp?JobID=33589231&AVSDM=2005%2D08%2
D27+15%3A01%3A00&Logo=1&q=certified+records+manager&cy=us

In addition, the following organizations have posted positions that list
the CRM designation as "preferred":
United States Federal Reserve Bank - Certified Records Manager (CRM)
designation preferred;
BearingPoint - A CRM (Certified Records Manager) designation is nice but
not required.
Ernst & Young - the CRM (Certified Records Manager) credential is
preferred
Iron Mountain - Certified Records Manager Preferred
Deloitte - CRM strongly preferred.
Lower Colorado River Authority - Certified Records Manager (CRM)
preferred.
Sony - Certified Records Manager certification a plus.
ASRC Aerospace - Certified Records Manager (CRM) preferred.
Alliance Data Systems -CRM (Certified Records Manager) designation is
preferred.
Access Group - The CRM (Certified Records Manager) credential is
preferred

Bill R


-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Sue Myburgh
Sent: Tuesday, October 18, 2005 5:01 PM
To: [log in to unmask]
Subject: Re: Competencies for Records and Information Professionals -
Link s

Dear Ginny, Bob and Steve
In spite of what you say - and I must say I am greatly heartened by the
interest shown in the CRM by the countries that you mention - the CRM
does not enjoy the same level of automatic international status that a
Master's or PhD degree does.  In particular, those outside of RM - in
fact, those whom we wish to convert - have no idea at all what it is,
and I suspect that this is even the case within the US.  Are there any
jobs for records managers that state "CRM required for this position"?
I have to say that I had never even heard of the CRM before I joined
ARMA (admittedly, some time ago).  I therefore think I am safe in saying
that few outside the field would be familiar with it, and how it is
achieved.  An just look at how my view of this qualification and Ginny's
(who is much more familiar with it) differ!!
The central problem with the CRM, I believe, will continue to be that it
is not offered by an accredited University, and, as such, will remain
being understood as a technician level qualification in the eyes of
those 'out there'.  We really can't go on preaching to the converted any
more...
All the best
Sue

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Steven Whitaker
Sent: Wednesday, 19 October 2005 1:20 AM
To: [log in to unmask]
Subject: Re: Competencies for Records and Information Professionals -
Link s

<snip>I also understand that the role of the CRM, as it is based on
practical experience, is a useful complement to the first task, even
though it is really only recognized in the US and Canada.
<snip>

Sue, that is not true.  The ICRM has members from 13 countries, and a
major initiative with Japan and testing in non-English languages is in
the works.  Other countries and languages to follow.  The ICRM's
requirements are based upon more than practical experience.  CRMs have
been measured, accredited and recognized according to criteria of
education, specific documented professional experience, and knowledge
and capabilities proven by testing.



Best regards, Steve
Steven D. Whitaker, CRM
Records Systems Manager; City of Reno

>>> [log in to unmask] 10/17/05 05:35PM >>>
Sue Myburgh said:

>It would seem to me to be a duplication of work if ARMA were to
develop
>an entirely separate set of competencies: I would be extremely
surprised
>if this would differ substantially between the two countries, in my
>experience, with the exception of laws that affect RM.

Overall, some great observations.  First, since I was not part of the
initial competency group (Job Task Analysis Panel) I can't say what they
actually accomplished.  Based on the write-up on ARMA's website, I
suspect there wouldn't be significant differences between what Australia
developed and what the Panel ultimately publishes, especially for core
competencies.
But I have been wrong before, one reason why I don't bet on football -
American rules, of course.  :>)

>I also understand that the role of the CRM, as it is based on
practical
>experience, is a useful complement to the first task, even though it
is
>really only recognized in the US and Canada.

The ICRM Board, which I am a member of, is attempting to change this
view.
The members of the committee that develop tests questions are very
mindful to write questions that focus on core competencies and, at the
same time, are "country neutral."  We are also establishing partnerships
with records managers in Japan and other countries with the idea of
offering tests in other languages.  In line with this, we'll be offering
candidates the ability to test through a vendor that has 4000 sites
throughout the world.


>With all due respect, the majority of articles in our core journals -
>Informaa, Records Management Quarterly and our own Information
>Management Journal - are largely based on practice and opinion.

You are right on target with this observation.  Many of the articles in
the IMJ are informative; I've gained much from many authors' insights.
But the IMJ is also chock full of advertising, which to me can be
distracting.

>There are several things that ARMA could do in order to encourage the
>development of a theoretical base: (a) have a session/stream at
conference
>which addresses theoretical/educational issues; (b) publish a 'recent
>research' column in IMJ;

>From what I understand, someone (who is highly respected in the RM
community) suggested the IMJ become a research journal.  This idea was
shot down because it wasn't a revenue generating endeavor.

The project management community (through the Project Management
Institute), on the other hand, publishes both a monthly magazine (that
is similar to
IMJ) and a quarterly Project Management Journal (PMJ)  The PMJ publishes
peer reviewed research articles written by scholars who teach at
recognized project management programs throughout the world.

My hope is that one day ARMA will understand the need for a research
journal much as PMI has.  This is especially important if we, as an RM
community, ever want to be looked at as a viable profession in the eyes
of the education establishment.  Until then, we'll have a difficult time
gaining traction within the halls of universities and colleges.

My opinions my own...

Bruce L. White, MBA, CRM, PMP

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