In answer to the question:
I am a new Kofax user. We have documents that contain information that
effect many different client accounts- so the document is currently
duplicated and placed in a paper client file. The way we have kofax set
up for imaging - we can only profile one of the account numbers listed-
we cannot duplicate the document as far as I can tell and create
multiple profiles for the multiple accounts listed. How can we duplicate
the tiff to be able to profile it multiple times within Kofax. There is
talk of finding the tiff in rightfax and making paper copies- I'd like
to avoid that.

Here is my answer:

Is the issue in Kofax or in the back end repository?  We have documents
that are scanned with Kofax and stored in the FileNet repository with
multiple account numbers (main issue is the way FileNet handles
multivalue fields).  When a query is done for documents related to
account 123 or 567, the document is responsive.

Check to see if that is possible given the components you are using.  If
the documents belong to the same Record Series and have the same
retention period, it seems wasteful to store extra copies or (heaven
forbid...and what would Steve say??) print and make more paper copies!!

Mary Hilliard, CRM
Records Management Officer, UT System Administration
210 West 6th Street
Austin, Texas 78701
512-499-4557


-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Angela Tayfun
Sent: Wednesday, October 19, 2005 9:55 AM
To: [log in to unmask]
Subject: Kofax Question

I am posting this question for someone who is not a subscriber to the
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Pete Casey





Posted by:

Angela Tayfun CRM, PMP
Project Performance Corporation

1760 Old Meadow Rd. 4th Floor

McLean, Virginia 22102
ph: 703.748-7119

fax: 703.748.7001

web: www.ppc.com
email: [log in to unmask] <mailto:[log in to unmask]>





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