>
> From the ICRM Exam Preparation Handbook:
>
> "write answers that reflect resolutions which would interest management,
> rather than a supervisor. Your answers should focus on resolutions at the
> department level, interdepartmental level, or even at the organizational
> level, and not at a particular workstation."
>

Which is the ICRM's way of saying:

Mares eat oats
and does eat oats
and little lambs eat ivy

=)

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