An interesting article on e-mail retention by David Silverberg of the Business Edge Magazine. http://www.businessedge.ca/article.cfm/newsID/10991.cfm Regards, Colin Townsend Partner, TMA [log in to unmask] www.tmatrim.com List archives at http://lists.ufl.edu/archives/recmgmt-l.html Contact [log in to unmask] for assistance