I recently conducted a records seminar for a regional group of
utilities. During the two days there were some questions posed that I
needed to research for the appropriate answer; so I am seeking out the
experts of the listserv - I made up answers for the other questions that
were asked, I hope they were correct (kidding).  First from a compliance
standpoint has anyone been involved in discussions related to postcard
billing that is prevalent in the utility industry.  The issue being that
if a past due amount is listed on the postcard bill (which is not
enclosed in an envelope) it has a flavor of personal credit information.
Therefore, are there any FACTA implications.  Secondly, can someone in
the utility industry please tell me what the FERC retention schedule
period "Do." means.

 

Thanks 

 

Blake Richardson


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