We have determined that FACTA doesn't cover bills. FACTA speaks to
credit reports and information derived from credit reports.  Our bills
do not contain such information. That said we are shredding all customer
information including billing documents in the spirit of FACTA,
preventing identity theft, and being a trusted business that seeks not
only to meet, but exceed compliance mandates. 

Do = destroy at option


Chuck Piotrowski
CVPS
www.cvps.com
This computer runs on Cow Power!


-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Blake Richardson
Sent: Tuesday, December 06, 2005 2:36 PM
To: [log in to unmask]
Subject: 2 Miscellaneous Issues

I recently conducted a records seminar for a regional group of
utilities. During the two days there were some questions posed that I
needed to research for the appropriate answer; so I am seeking out the
experts of the listserv - I made up answers for the other questions that
were asked, I hope they were correct (kidding).  First from a compliance
standpoint has anyone been involved in discussions related to postcard
billing that is prevalent in the utility industry.  The issue being that
if a past due amount is listed on the postcard bill (which is not
enclosed in an envelope) it has a flavor of personal credit information.
Therefore, are there any FACTA implications.  Secondly, can someone in
the utility industry please tell me what the FERC retention schedule
period "Do." means.

 

Thanks 

 

Blake Richardson


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Contact [log in to unmask] for assistance