<You likely have a name, an account number and a dollar amount showing
on this card.>

Nothing anyone can do with a utility account number if other safeguards
are in place for releasing info over the phone (i.e. requiring other
pieces of information about the account from the caller).  The Virginia
GDCDPA I mentioned in my earlier response has been interpreted as
allowing us to release (or reveal) the following info about a customer
under FOIA (that is, the info is "public"):
Customer name
Service address
Consumption (how much water they used)
Amount paid for consumption

Non-government owned utilities are not subject to FOIA, but may be
subject to various other privacy protection laws.

Ginny Jones
(Virginia A. Jones, CRM, FAI)
Records Manager
Information Technology Division
Newport News Dept. of Public Utilities
Newport News, VA
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