It is but one example of a common business process that occurs every day
where people are more comfortable using non-technological tools.
Records result from business processes.  Business processes typically
involve people and information and sometimes physical items (e.g.,
machinery or products).  Obviously, if we design business processes that
don't adequately capture and manage the information component of the
process, we will not achieve your goal of total electronic
recordkeeping.  But likewise, if we ignore the human factors in our
business process designs, and fail to make people _comfortable_ using
totally electronic processes, then I doubt we will ever achieve that
goal.

To me, the two greatest ergonomic technology inventions in the past 25
years are the GUI interface/mouse combination and the affordable inkjet
printer.

Greg Schildmeyer, CRM
Director of Records Management


-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Steven Whitaker
Sent: Friday, December 09, 2005 1:57 PM
To: [log in to unmask]
Subject: OT RE: Standard Record Boxes

Your example of using a marker board as a temporary display does not
support your position on going completely electronic for records.  We
all do that when brainstorming, etc.   

Best regards, Steve
Steven D. Whitaker, CRM
Records Systems Manager; City of Reno

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