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Subject:
From:
Lorinda Kasten-Lowerre <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Mon, 12 Dec 2005 09:21:06 -0800
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Hi, Maarja,
I have an analogous situation in corporate life.  The Savings & Loan was
taken over by the agency that took over savings & loans in the 80's.  The
President had 8 boxes of personal records that had not been inventoried and
scheduled in the 11 years I had been there.  He always claimed pressure of
business.  Only he and his personal secretary had authorization to access
those boxes.  She requested them according to the procedure in effect.  I
informed the Records Manager and contacted the regulators and made them
aware of this request.  The regulators affirmed in writing that they were
allowed to check out their records.  We were notified by the personal
secretary that the records would not be returning to storage because they
were destroyed.

Inexperience of the regulators?  Personal clout of the President?  The
secretary covering her boss's back?  (I tend to #3, since I thought of her
as "the Dragon Lady", with #1as a contributing factor.

Lorinda Kasten-Lowerre
Records Management Analyst, Senior
American Honda Motor Co., Inc.
Torrance, California, USA
Member - The Orange County Chapter of ARMA International
[log in to unmask]
<Check out Orange County California ARMA's website at ocarma.org in a
couple of days for info. on our Feb. CRM Seminar!
Diane Carlisle, CRM - "RM's own the rules; IT owns the tools".

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