Does anyone know of any links to articles about cases where an
organizations inability to produce consistent/accurate documentation
(processes, procedures, customer user guides, manuals, etc.) led to
them being sued or being shut down or fined by a regulator.
I'm trying to help make the case for why content should be managed as
an asset and need some examples of organizations that have failed to do
so.
Thanks in advance for any help!
==================================
The Content Wrangler
Scott Abel, Content Management Strategist
3421 Crystal Lakes Ct., Sarasota FL 34235
[log in to unmask] 941-359-3416
www.thecontentwrangler.com
========================
Recent posts to TheContentWrangler.com
~ DITA OpenToolkit
~ Increased Innovation With Structured Blogging
~ Should SMEs Create Content?
~ The Case for the Darwin Information Typing Architecture
~ Avoiding DITA Roadblocks
List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance