Scott,

if the responses you get don't wind up on the list, would you mind posting a
summary? I'm be very interested in this thread from the same standpoint.

Many thanks,
Rachel


On 1/14/06, Scott Abel <[log in to unmask]> wrote:
>
> Does anyone know of any links to articles about cases where an
> organizations inability to produce consistent/accurate documentation
> (processes, procedures, customer user guides, manuals, etc.) led to
> them being sued or being shut down or fined by a regulator.
>
> I'm trying to help make the case for why content should be managed as
> an asset and need some examples of organizations that have failed to do
> so.
>
> Thanks in advance for any help!
>
> ==================================
> The Content Wrangler
> Scott Abel, Content Management Strategist
> 3421 Crystal Lakes Ct., Sarasota FL 34235
> [log in to unmask]      941-359-3416
> www.thecontentwrangler.com
> ========================
>
> Recent posts to TheContentWrangler.com
>
> ~ DITA OpenToolkit
> ~ Increased Innovation With Structured Blogging
> ~ Should SMEs Create Content?
> ~ The Case for the Darwin Information Typing Architecture
> ~ Avoiding DITA Roadblocks
>
> List archives at http://lists.ufl.edu/archives/recmgmt-l.html
> Contact [log in to unmask] for assistance
>

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance