Gary, we have become a profit center.

We expanded our relationship with one of our largest tenants and hired 3
RM professionals to manage their RM operations east of the Mississippi.

Our tenant wanted to know if we could assist them in this regard. So, I
was contacted by our facilities manager, who handles our tenant's
facilities, and I we went to work right away.  

The above opportunity has really opened my eyes to the potential and the
very positive and meaningful way in which we can expand our existing
relationships with out tenants by creating value for them.

For example, we recently moved our HQ office and were able to downsize
the file room from 36 double sided moveable shelves to only 8 double
sided moveable shelves in our new location.  This was possible in part
by our scanning operation which we started back in 2001.  The
possibilities are huge for us....

Regards,

Vladimir

PS - These views are mine alone. - Thanks Glenn!



-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Link, Gary M.
Sent: Thursday, March 09, 2006 8:55 AM
To: [log in to unmask]
Subject: [RM] Profit Center

I have always felt that one way records & information managers could
enhance their value to the organizations they serve is to move from
being a cost center to a profit center. One way to do this might be to
offer to maintain records for the clients they serve re: the core
service they have provided that client. For example, I have seen
architectural/engineering firms list "recordkeeping" as one of their
services.

I was wondering if any of the list members have added "recordkeeping" as
a billable service to clients, and how you accomplished this.

Thanks in advance,
Gary

Gary Link, CRM 
Corporate Records Manager
Astorino
227 Fort Pitt Boulevard
Pittsburgh, PA  15222
412.765.1700 
412.765.1711 Fax
www.astorino.com

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Contact [log in to unmask] for assistance