When I was a Records Manager in municipal government, I too managed the Mail, Courier and Records functions. However, records staff did not open the mail and classify it in the Records Office. The mail went to the recipient unopened. If the recipient then wanted it filed they sent it to the Records Office. There is no one size fits all here, as smaller shops may do it all. It would be impossible to do so in a large organization, I would think. There are a lot of variables like budget, resources, size of organization, tools, technology etc.
Cheers
John
John A. Gervais
Program Manager
Policy and Guidelines Section
Information Policy and Governance Division
Statistics and Information Management Directorate
Corporate Strategies and Business Development Branch
Canada Revenue Agency
320 Queen St., Place de Ville, Tower A, 6th Fl.,
Ottawa, ON, Canada, K1A 0L5
Tel: 1-613-946-0245
Facsimile: 1-613-941-9649
E-mail: mailto:[log in to unmask]
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