< ...are interested BIG TIME in RIM. But they call it ECM - Enterprise
Content Management a term created by AIIM in 2003 which has now become
ubiquitous.>

While many vendors use ECM interchangeably with whatever acronym their
products represent, AIIM's definition is as follows:
"the technologies used to Capture, Manage, Store, Preserve, and Deliver
content and documents related to organizational processes"
This is an all-encompassing term.  It is not a replacement term for EDMS
or ERMS or even business process flowcharting.  These technologies are
"parts" of ECM along with many others.  ECM is not a replacement for
Records Management as a whole.  It focuses on the technologies and not
necessarily the full RIM body of knowledge.  As with most technologies,
a clear understanding of RIM methodology is necessary to most accurately
and efficiently apply ECM technologies to best benefit the organization.

Ginny Jones
(Virginia A. Jones, CRM, FAI)
Records Manager
Information Technology Division
Newport News Dept. of Public Utilities
Newport News, VA
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