We keep meticulous logs of all our litigation matters. Trust me, this is a 
good practice and worth the effort.

As for the records manager being responsible for the hold process - sure, 
why not? I own our hold process. I even draft the hold notices and craft the 
distributions. BUT I work in the legal team, I report directly to our 
litigation and compliance counsel, and I have an excellent relationship with 
our technology (IT) management so I have a foundation in place. And our 
organization is relatively small - although we manage and own a large & 
diverse portfolio.

Rock on!
Sharon Burnett
Sunny Seattle Washington State USA

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