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Subject:
From:
Graham Kitchen <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Fri, 14 Jul 2006 15:52:31 -0700
Content-Type:
text/plain
Parts/Attachments:
text/plain (139 lines)
Just a Friday comment...... Are you suggesting that all British
Standards are "BS"?  Don't bother answering...... Just kidding.

GT

Graham Kitchen
Corporate Records Manager
Unified Western Grocers
5200 Sheila Street
Commerce, California 90040
Telephone:  (323)264-5200 Extension 4560
Cell:  (323)243-1865
email:  [log in to unmask] 

 

> -----Original Message-----
> From: Records Management Program 
> [mailto:[log in to unmask]] On Behalf Of Larry Medina
> Sent: Friday, July 14, 2006 8:44 AM
> To: [log in to unmask]
> Subject: Re: Iron Mountain Fire in East London
> 
> >
> > British organizations do not have to follow a US fire 
> standard, but yes,
> > they should have one that meets the requirements of British 
> structures.
> 
> 
> I understand it's BS 5454
> 
> As for the attitude of the Iron Mountain representatives..... That is
> > puzzling.   They make their money by telling us that they will be
> > performing the contracted services, but when an incident 
> happens, they
> > try to put us in the wrong.  What is wrong with this picture?
> 
> 
> And I found this a bit iron(ic)
> 
> http://ironmountain.com/news/2006/impr06072006.asp
> 
> An employee's attitude will most often follow the attitudes of the
> > employer.  That is to say, if an employer is off-handed 
> about safety,
> > then the employees will have the same attitude.
> 
> 
> I'm not suggesting they were off-handed about safety, as they did an
> excellent job of getting their employees out of the 
> facility... it's risk
> management and protection that I think someone fell down on.
> 
> And I am not singling out just Iron Mountain, I am talking about any
> > business.  They are there to make the largest profit possible.  That
> > means charging the most for the least effort.  Whatever happened to
> > pride of accomplishment and good value for money spent?
> 
> 
> Who was talking about Iron Mountain?  I'm sorry... I was just 
> speaking about
> COMMERCIAL SERVICE PROVIDERS when I made my comments, not necessarily
> directing them at any one company.  Now, if it happens there 
> is a certain
> company who is in the middle of a couple of incidents at the 
> present time,
> then I guess my comments could apply to them... but, as I said in my
> original comment a "certain vendor", or in the spirit of the 
> Harry Potter
> series of novels "he who shall remain nameless".
> 
> One of the other comments from a newspaper (and yes, I do 
> understand that
> they can be taken out of context and/or misrepresented) was 
> that the owner
> of the facility felt that they had adequate insurance.
> 
> Well, I'd like to remind folks of the fire in West Pittston, 
> PA in another
> commercial storage facility a couple of years ago, where two 
> plaintiffs were
> awarded judgements in excess of $20M each because the jury found the
> facility was inadequately protected and the sprinkler system, 
> even though it
> should have worked as designed, was not designed to protect 
> the facility in
> the type of an incident that could potentially take place.  
> This was a case
> of human error, where one portion of the system was not 
> turned on... but
> even if it had been, the result may have been the same.
> 
> This vendor also had the statement in their contracts that 
> the clients would
> be provided a reimbursement of $1 per box in the event of a loss,
> essentially enough to replace the box itself, but not nearly 
> the cost of
> blank paper to fill it. much less the replacement cost of the 
> value of the
> information assets OR what they had paid to store them over 
> the duration of
> their contract prior to them being destroyed. The judgement 
> was based on
> data supplied by two client of what it would cost for them to 
> regenerate the
> records from other sources, or to redo the research to 
> produce the documents
> again.
> 
> And no one is suggesting that this will happen here, or 
> should happen here,
> or that there is any evidence to suggest the system was 
> inadequate or failed
> to function as designed, it's just to point out what happened 
> in ANOTHER
> CASE of a similar incident.
> 
> 
> > > -----Original Message-----
> > > I always find it "interesting" how a certain vendor
> > > characterizes the losses
> > > of their clients and what they feel their personal
> > > responsibility is related
> > > to those losses.
> >
> 
> -- 
> Larry Medina
> Danville, CA
> RIM Professional since 1972
> 
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> 

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