This is an often discussed subject and will continue to be as technologies  
change. I still tend to favor an administrative head over IT, RIM, and  
Communications with each of these functions having an independent head but  working 
in concert. In all cases it is important that there be a well  coordinated 
effort with the legal function. Administrative head, be it a CIO or  other 
administrative officer, give these disciplines an unlimited approach to  information 
needs. I know "compliance" has become "the" buzzword in the business  
environment and the term is being used in many organization descriptions, but it  will 
never be the sum total of the RIM approach.
 
Bill Benedon, CRM, FAI

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