RECMGMT-L Archives

Records Management

RECMGMT-L@LISTSERV.IGGURU.US
Options: Use Forum View

Use Monospaced Font
Show Text Part by Default
Show All Mail Headers

Message: [<< First] [< Prev] [Next >] [Last >>]
Topic: [<< First] [< Prev] [Next >] [Last >>]
Author: [<< First] [< Prev] [Next >] [Last >>]

Print Reply
Subject:
Retention of CRM call recordings
From:
Chris Browne <[log in to unmask]>
Reply To:
Records Management Program <[log in to unmask]>
Date:
Fri, 18 Aug 2006 11:40:02 -0600
Content-Type:
text/plain
Parts/Attachments:
text/plain (25 lines) 
Happy Friday everyone!

I am reviewing recordings of customer calls made by our Sales group for
QA purposes. I do not believe that there are any federal requirements
governing the retention of these recordings (please, correct me if I'm
wrong!), so I am in the process of communicating with the vested groups
to determine business interests; however, I thought it would be useful
to know what other organizations are doing with similar recordings. 

Anyone willing to share might get a cookie!  ;-)

Thanks!

Chris Browne
Records Research
Micron Technology, Inc.
Email:	[log in to unmask]
Phone:	(208) 363-3672
Pager:	707-7659

*** Confidential and Proprietary Information ***

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance

ATOM RSS1 RSS2