Kim - I watched a webinar last week that you might find useful if you 
choose to conduct workshops in-house on building your functional 
classification schema:  “Practical Strategies for Taxonomy and Metadata 
Design.”  Here is the link to the recording of the seminar: 

http://stellent.webex.com/stellent/playback.php?
Rnd=0.767001343404723&FileName=http://www.stellent.com/stellent3/groups/mkt/
documents/nativepage/p88012183.wrf

(Disclaimer:  This seminar was offered by Stellant.  I am not a current 
Stellant user nor am I promoting any of their products.  They just made 
available a very good webinar.)

Chris Prince, CRM/NS

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