Ray:

There are four factors that I would use in evaluating the choice:

* Cost
* Capabilities
* Business Focus
* Information Security

* Cost
It can be cheaper to outsource than build your own, particulary once you
add in maintenance, training and staffing.  For small organizations and /
or efforts, it just may not make business sense to do it yourself.

* Capabilities
Is your staff up to the task?  You may not have the talents or head count
to support an in-house system.

* Business Focus
Some organizations intentionally choose NOT to do things internally that
are not core competencies or proprietary knowledge that they can hire out. 
Microsoft has been taken this attitude ffor years, and witness Boeing's
outsourcing construction of all of the pieces of the 787 Dreamliner.

* Information Security
In some cases, you cannot accept having your information in a third party's
hands.

I'm sure that the gang will have additional points.

Bernard Chester, CDIA, edp, ICP, MIT
IMERGE Consulting, PNW Office
206-23-9253 / 206-979-7389


Original Message:
-----------------
From: Cunningham, Ray [log in to unmask]
Date: Thu, 7 Sep 2006 12:44:41 -0500
To: [log in to unmask]
Subject: [RM] Outsource vs In-House ECM


I know this is a very general topic but I would like your input on the
merits of building an In-House ECM system, vs the merits of outsourcing.


	When would you recommend an in-house solution and when would you
advise against in-house?

	What advantages/disadvantages do you see for building an
Electronic Content Management system in-house? 

What are your experiences in this area?

Thanks
Raymond K. Cunningham, Jr. CRM, CA
Manager of Records Services
University of Illinois Foundation
Urbana IL 61849

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