Good question! I do really value the comments and issues discussed on
this listserv - even if I don't contribute that often.
Not sure whether this applies specifically to behavioural changes
although I think they are relevant - I promote the idea of information
management principles (note the terminology - because these apply to all
information - not just records).
The essential 3 are:
- Information belongs to the company
- Information will be managed according to an appropriate lifecycle
(with due regard to all the usual things such as legislation)
- Information will be available to everyone unless there are specific
privacy or commercial sensitivity considerations restricting access.
I try and get these principles into some form of high level information
strategy / policy document. Sometimes the wording changes - and often
there are more than these 3 - but these are the common ones I use to
underpin training, change programmes, etc. I then get people to think
about some of the implications - eg should private data stores be
allowed.
Hope these might be useful - and thanks to everyone for the listserv
discussions.
Miranda Welch CRM
BearingPoint New Zealand
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-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Oldrin, Sarah
Sent: 13 September 2006 06:10
To: [log in to unmask]
Subject: Re: [RM] Behavorial Changes Required for Executives
Implementing RM Programs
This is a great start. For #1 I'd introduce the idea of information
assets (from Robert Williams of Cohasset Associates)
1. Understand that records have value to the organization. You provide
resources and significant oversight to the management of the company's
financial and people assets. The company's information assets require
the same careful management.
#5 is not so obvious - include something about the duty to follow all
procedures for retention and disposition, compliance with retention
schedules, and legal hold notices?
Sarah Oldrin
Manager, Corporate Communications
Solvay America, Inc.
+1 713 525 6091
www.solvayamerica.com
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Link, Gary M.
Sent: Tuesday, September 12, 2006 12:47 PM
To: [log in to unmask]
Subject: Re: Behavorial Changes Required for Executives Implementing RM
Programs
1. Understand that records have value to the organization. And when
dealing with records on any level it is this value, and not the record
itself, that you should focus on.
2. Understand that records management is a management function.
3. Understand that RIM policies must be developed, implemented, and
enforced.
4. Understand that EVERYONE in the organization has a
responsibility/role in managing the organization's records and
information.
5. Understand that there is a huge chasm between the right information
and the wrong information.
Gary Link, CRM
Corporate Records Manager
Astorino
227 Fort Pitt Boulevard
Pittsburgh, PA 15222
412.765.1700
412.765.1711 Fax
www.astorino.com
-----Original Message-----
From: Kathleen Fortenberry [mailto:[log in to unmask]]
Sent: Tuesday, September 12, 2006 12:12 PM
To: [log in to unmask]
Subject: [RM] Behavorial Changes Required for Executives Implementing RM
Programs
Good morning from sunny Colorado!
I am in need of the assistance of my esteemed colleagues. I am
preparing a presentation (a very short 15 minutes) for all executive
directors of the to provide them with required information about the
progress of our RM program initiative and let them know what they need
to be doing with regard to our interim solution and records in general.
As part of this presentation which must be interactive, fast moving &
catchy (we are thinking of a game show "come on down" with prizes), it
was decided that it would be nice to have 5 suggested behavorial changes
(or requirements) that the executives can incorporate into their daily
work activities. I am looking for the 5 changes that everyone in the
company should incorporate (not just the executives) but the executive
presentation will be the first one provided.
Has anyone done something similar or have any suggestions? Any
suggestions or ideas are greatly appreciated.
Thanks,
Kathleen Fortenberry, CRM
303-617-3633
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