If you have an internal audit department that conducts functional audits,  
you have an excellent approach to your RIM program audit. Prepare a checklist  
covering the various areas of compliance (schedule maintenance, transfers, 
vital  records, and the like). Auditors can include these as part of their audits 
and  make comments (pro and con) in reports to management with a copy to the 
RM  function for follow-up as may be required. The key here is that it ties in  
management to the program requirements--a key part of RIM success.
 
Bill Benedon, CRM, FAI.

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