Tim:

As I remember what we did at my last employer was to prohibit use of
personal e-mail accounts for business purposes, as there is an outside
possibility of proprietary information being retained on the e-mail services
servers. This was incorporated in the company's Information Security Policy.

Anyone who needed e-mail access to business e-mail from home or other
locations was granted secured Outlook Web Access (OWA) permissions/rights to
their business e-mail account.

Tod Chernikoff, CRM

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf
Of Gervais, JohnA
Sent: Friday, January 26, 2007 10:29 AM
To: [log in to unmask]
Subject: Re: [RM] General questions about electronic records retention
policy...

As far as backups are concerned those records should already be captured
into a records management repository, should they not?  Backups, in my
opinion are done according to your IT Departments policy or standards.  I
don't believe there is a national standard/policy/guideline or anything like
that for performing backups.  It is usually done for continuity purposes
i.e. disaster recovery.

Your e-mail question is one that all organizations are trying to cope with
as many employees now use blackberries, instant mail, do teleworking from
home etc.  How do we capture business related records from these devices?  I
believe that policies and guidelines need to be put into place so that these
records are downloaded/captured into an electronic records/document or
content management system.  

John Gervais
613-946-0245
mailto:[log in to unmask]

The opinions expressed in this post are personal and do not represent that
of my employers.

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