And perhaps I can make an analogy also using the "automobile."  Let's
say you have the process of changing engines in a car.  Well, you can
purchase an air wrench and that will be very beneficial.  However, the
most beneficial piece of equipment would be an engine hoist.  That's the
equipment that really enables you to efficiently accomplish the
"task"....even though we'll pretend...that you had to have the air
wrench to begin with regardless.  Sorry to those not so mechanically
familiar...it's just the analogy that came to mind.

Gus Harris

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Gervais, JohnA
Sent: Friday, February 23, 2007 12:24 PM
To: [log in to unmask]
Subject: Re: [RM] another comment regarding Document Management Systems

Management also want you to "show" them that the money invested in
records management is worth it?  They want to know what the return is on
their investment?  How much money are we going to save?  Well if you put
oil in your car or rust proof it, there are costs savings, but you have
a more efficient and well preserved vehicle.  You invest in insurance
or, not because it saves money, but for the future.  Employees or Human
Capital as we are called now cost money, but do we save money?
Investing in records management will save you money in litigation costs
because if you can't find your records..... Also having to reproduce
records all the time because you don't know what you have or where to
find them costs money.  These are costs that "could" occur.  How do you
put a price on the intangible.  It is difficult to quantify efficiency
or quality isn't it.  Records Managers have been dealing with this same
issue since I can remember.  It is exasperating isn't it!

p.s. OT did you hear about the giant squid which was caught I believe in
NZ.  It was 450 kilograms or 9992 lbs.  Wow! Talk about a record!
http://news.bbc.co.uk/2/hi/asia-pacific/6385071.stm


John Gervais
613-946-0245
mailto:[log in to unmask]

The opinions expressed in this post are personal and do not represent
that of my employers.

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