Thanks Doug for the text of the press release.

The document was long because the clerk needed to blame the attorney general
for doing his job of protecting the personal information of the residents of
the State of Texas. 

She could have announced that because of privacy issues non-redacted records
will not be available on-line.  Instead as punishment to the residents she
will withhold all on-line records including records that have already been
redacted. To add to the discomfort of the public they must now submit a
request in writing at two specific locations.  If the clerks office was so
technology advanced, why not allow the public to send a request by email
with the redacted copy by return email.

Apparently until the Attorney General acted she didn't give a hoot for the
privacy of the individual by publishing the SSN's.  

Sound like spite reaction on the clerks part.  

Robert W. Dalton, CRM
Dalton Consulting 

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf
Of Allen, Doug



DIRECT ACCESS TO PUBLIC RECORDS TEMPORARILY PROHIBITED

The opinion released late last week appears to definitively state that,
beginning immediately, the County Clerk must not reveal SSNs to anyone
either online or in the office. Due to the many questions this opinion
raises, we have decided to withhold direct public access to our redacted
and non-redacted records until further clarification of the opinion can
be obtained.  

An individual who wishes to view a document filed in the Clerk's Office
will be required to place a request at either our Airport Boulevard or
Courthouse location.  The Clerk's staff will research the request,
review the records, make a copy of any page that has an SSN, and then
make the redacted copy available to the customer. This is in stark
contrast to the streamlined process of giving customers the ability to
research documents on their own. At this time, we are unable to predict
how long it may take to fill any particular request.

 


 

Douglas P. Allen, CRM, CDIA+


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