Hi
Has anyone come across a good recent article or white paper detailing the
successful implementation of an email management tool? Such as details on
how they made the vendor product accommodate their definiton of "email
record", perform customized complicated exception handling, accommodate
particular challenges of their retention schedule, accommodate user
resistance, etc.
Maureen Cusack, M.I.St.
http://www.maureencusack.net
"There are two kinds of adventurers; those who go truly hoping to
find adventure and those who go secretly hoping they won't."
-Rabindranath Tagore
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