I have found that segmented Communication is very effective. As with many effective processes, you may spend a little more time upfront - but it is worth the time.
First segment your audience:
It may be frontline, management, Executive leadership, Union, etc.
OR
Super users, mid users, small users
Then determine your actual messaging needs. (How to use the Retention Schedule, Why we are embarking on this, Policies and Procedures and How they relate to you, etc - not necessarily in that order either)
You can then put a grid together (or a table) to mark which users get what messaging. Then you need to determine the actual message, the timing of delivery and the most effective message Delivery medium.
Might I also add: Effective and efficient are not the same. In this bust world many opt for efficient (i.e.; email) They and achieve a balance between efficient and effective. Hope this is helpful
I would also recommend you integrate with other existing communication channels and enlist help for the Communication Department if you have one.
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf Of Michel El Salsero
Sent: Tuesday, November 06, 2007 3:19 PM
To: [log in to unmask]
Subject: NEED HELP - Communication Method
Hi All Folks,
Just finished my retention schedule and records policy, procedures:
My question is: what is a good method to communicate this records program within the company? so all employees can be more involved to it for the "success"
Any help from all of you will be appreciated that.
Michel
Records management team
Wilmington, DE> Date: Tue, 6 Nov 2007 13:13:07 -0800> From: [log in to unmask]> Subject: Re: CFR applicability> To: [log in to unmask]> > On Nov 6, 2007 11:58 AM, Steve Petersen <[log in to unmask]>> wrote:> > > Can someone point me to the section of the CFR that provides the> > applicability of the code to Government contractors. After Larry's> > reference to the RM section last week I went out to read it and it speaks> > of agencies. When I look for applicability of contractors I really don't> > find anything specific. When we had research done on our retention> > schedules sections of the CFR are cited as requirements but my question is> > more general.> > > For the general requirements, see 36CFR 1222.48 "Data created or received> and maintained for the Government by Contractors"> > > It makes a huge difference in how ERM will be done and> > structured in my company if the RM section applies. It also gives us> > leverage on being involved in the procedural discussions related to ECM.> > I've done some outside research and have come up empty and am again> > turning to the wisdom of the group.> > > With specific attention to Electronic records, see 36CFR, 1234 Subpart B,> Section 1234.10 (k) "Agency responsibilities" where it states> > "Establishing procedures to ensure that the requirements of this part are> applied to those electronic records that are created or maintained by> contractors."> > Also in 36CFR, 12344.32 (a) "Retention and disposition of electronic> records" where it states> > "...The information in electronic information systems, including those> operated for the Government by a contractor, shall be scheduled as soon as> possible but no later than one year after implementation of the system."> > With respect to storage of records and protections to be provided while in> storage, see 36CFR 1228.222 (a) "What does this part cover?" where it states> > (a) This subpart covers the establishment, maintenance, and operation of> records centers, whether Federally-owned and operated by NARA or another> Federal agency, or Federally-owned and contractor operated.> > (Examples would include where a contractor operates a facility on behalf of,> and funded by, a Federal Agency, which would include leased space)> > Larry> > -- > Larry Medina> Danville, CA> RIM Professional since 1972> > List archives at http://lists.ufl.edu/archives/recmgmt-l.html> Contact [log in to unmask] for assistance> To unsubscribe from this list, click the below link. If not already present, place UNSUBSCRIBE RECMGMT-L or UNSUB RECMGMT-L in the body of the message.> mailto:[log in to unmask]
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