One might argue that Arthur Andersen was "protecting the industry" when
it attempted (and somewhat succeeded) in destroying records relating to
the Enron mess.  

I recognize the attitude on behalf of the vendors, but I certainly don't
agree with them.  The first rule of staying in business is keeping your
customers.  Coming clean and admitting mistakes goes a long way in doing
so, especially in this age of records related compliance.  Hiding
mistakes (or data/records loss) builds distrust and animosity.  Your
proposed protocol sounds good, but if the industry wants to "protect"
itself, it won't adopt the protocol.  You are correct that PRISM would
be a good source for supporting and sponsoring this type of protocol.


Ginny Jones
(Virginia A. Jones, CRM, FAI)
Records Manager
Information Technology Division
Newport News Dept. of Public Utilities
Newport News, VA
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