Since a business process is a set of steps to accomplish a specific goal, then I see records management as a service that uses a number of processes - such as doing a records inventory, applying a retention schedule (and subsequent destruction of records), designing and organizing an active records filing system, identifying and protecting vital records, etc. In addition, the records portion of any other business process would be RM related and possibly monitored, but would be a part of that business process.
Ginny Jones
(Virginia A. Jones, CRM, FAI)
Records Manager
Information Technology Division
Newport News Dept. of Public Utilities
Newport News, VA
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-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf Of Stephen Cohen
Sent: Tuesday, February 01, 2011 9:39 AM
To: [log in to unmask]
Subject: [RM] RIM Program Reporting Structure Queries
I think sometime last year there was a thread about RIM's relationship
within an organization. Should it be part of legal, compliance, IT, risk,
etc. Rather, where is it best suited to achieve its purpose. I am
inclined to align RIM program with legal and compliance, but am open to
all perspectives, especially if someone feels strongly that RIM be a part
of IT. I'd be most appreciative if someone can be point toward the thread
and/or related writings and ruminations.
I have a second question. (While it may sound simplistic, I would like to
hear initial thoughts from fellow colleagues.): Is records management a
process or a service? Or is it more one than the other?
Thank you in advance,
Stephen Cohen
Records Manager
MetLife Legal Affairs
New York City NY
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