Hi:
I am an Email Management Business Analyst at the Regional Municipality of York (in York Region, Ontario, Canada). As a government organization, we have a Records Retention Bylaw that governs how long to keep records (of which email is a part). My role is to assist users with managing their email (the requirement to do so, how to do it and best practices for using Outlook 2010).

We are looking at implementing Exchange Archiving ("Archive") and if you know the product, then you know that email (and other Outlook items including calendar, tasks) are deleted from the Archive after a set period of time (called the "Item Delete Date"). We are wondering what is being done in the marketplace with respect to deleting from an archive. How long are items retained there (e.g. 1 year, 3 years, 5 years)? What advice do you have / what best practices exist in your organization?

I appreciate your consideration and response!

Regards,
Sherry

Sherry Hedden |  Email Management Business Analyst, Clerk's Office, Corporate Services
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