I can relate to not having the clout. Records managers at my government agency tended to be non-technical personnel. A lot were admins whose boss retired and the new boss wanted their own admin. It is a thankless job, your budget is the first one cut, and there is little if any support. You can be a one person show.
That said, I am an engineer by education with a doctorate and a couple of masters, techno savvy, and certified as a records mgr for the Feds. But what do I know??
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