In addition to what Peter has suggested I have in the past gone on-line
(here) and asked if current users would contact you off-line (directly) to
discuss how they were using the system, pros and cons.

Depending on the needs of the organization I would prepare some questions
that you and/or your team would like asked.  Questions such as (1)  The
system comes in modules, are you using all of the modules?  Which ones are
you using?   Which ones are you not using and why?

Work up a good checklist of questions in advance....

Bob Dalton, CRM
Dalton Consulting
[log in to unmask]



-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf
Of Peter Kurilecz
Sent: Saturday, October 23, 2004 8:45 AM
To: [log in to unmask]
Subject: Re: Electronic Filing System

In a message dated 10/22/2004 11:18:07 PM Eastern Daylight Time,
[log in to unmask] writes:
I just met with a representative of DocSTAR. He informed me that numerous
law
firms are using their system
Did you ask the DocSTAR for a list of references you could contact? If they
aren't willing to provide such a list I would definitely be concerned.

peterk

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