Run for your life from anything to do with PST files. I've found them
excessively large, very unmigratable and unacceptably unreliable. I'd even
prefer Lotus Notes NSF files, and for me that's saying something!

Our approach is:

1. Some emails are records
2. The email system is not a suitable or compliant long term repository
(long term = more than a few months)
3. We don't have an EDMS, therefore all staff must decide when an email
must be kept, and get it out of the email system somehow (eg export as TXT
with attachments saved separately, print and file, etc)

Our DRM Program is therefore built around first teaching people how to
decide when something is a record. The specifics of managing emails
thereafter starts with site-specific considerations depending on what
email system you have (Outlook, Notes etc).

Cheers

Glenn

Glenn Sanders MRMA
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Australia

These views are mine alone. They may or may not be those of any
previous or present employers or clients. I don't know. If I'd asked
and they'd agreed, I would have signed it "Bloggs and Co and
Glenn". Or whatever. But I haven't, so I didn't.

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