Patsy Baudoin wrote and asked the following, it appears on behalf of Audrey Byrd:
 
> Our senior management is looking for a way to verify, or prove that
> something was on our web site when we say it was. Has anyone had this need
> and how have you met that need?
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
 
There is case law available that would strongly encourage companies to develop the policy, strategy and mechanism for capturing and maintaining (under the governance of the retention & dispostion process) the iterations of their web pages.
 
Whether the company acknowledges the risk or not, the risk for possible litigation does exist. An example for your consideration.
 
On Company A's website, dated October 1, 2004, under the "Careers" section, it is stated that there are certain benefits for employees. A prospective employee submits an application and is interviewed during the latter part of October. All benefits listed on the website are discussed and confirmed during the interview process.
 
On November 1, 2004 the benefits portion of the website is altered and certain benefits changed or removed. On November 8, 2004, the prospect is offered the position and accepts. During the employee's orientation process, the new employee learns that some of the expected benefits are no longer available; and when the position was offered, the fact that some benefits were no longer being offered was not discussed and acknowledged.
 
Question: What happens? What does the company do? Why? What does the new employee do? Why?
 
All types of circumstances are possible dependent upon other circumstances.
 
Consideration: Are web pages a "record" that should fall under the governance of a retention and disposition process?
 
 
Bill
 
Bill Millican
eSentio Technologies
[log in to unmask]
816.468.1449 (office)
816.213.5007 (cell)
 
 

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance