Shari,
The last time we had this discussion on the listserv, I confessed, like you,
that my city has a similar policy, and many thought we were going to RM-hell
for sure, but others were understanding (and some were silent). Our policy
instructs employees to either print off and file the email message in the
appropriate paper file, or save it electronically to a network drive.  I'm
putting together a team now to develop a training program for employees next
year to hammer this policy into their brains.

Sharon G. Blackstock, CRM
Central Records Administrator
Lakewood City Clerk's Office
480 South Allison Parkway
Lakewood CO 80226-3127
303-987-7091 (office)
303-987-7088 (fax)
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www.lakewood.org

Lakewood's records management objectives: 1) Information is available when
needed; 2) Records of permanent value are preserved; 3) Non-permanent
records are destroyed per approved retention schedules; 4) Discarded paper
is recycled.

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