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Records Management Program <[log in to unmask]>
Date:
Thu, 13 Jan 2005 18:02:37 EST
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Records Management Program <[log in to unmask]>
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Rick Barry <[log in to unmask]>
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Dear colleagues: This is in follow-up to my earlier announcement of a survey 
on "Overcoming Barriers to Major Users in Accessing Electronic Records."  

Please forgive and ignore cross postings.

Originally, the survey was to have closed on Jan 11.  However, as it turned 
out, I received many, many auto-replies from announcements of the survey noting 
that people wouldn't be back in office till Jan 10. Also, the American 
History Assn had its annual meeting the week prior to that. So I've been asked to 
extend the survey closing date, which I have now done, until Thursday, Jan 20.

We have gotten excellent feedback so far from archivists and records managers 
that will be very useful, and hope to get more, but we are woefully lacking 
in feedback from other key stakeholders in the user and systems communities -- 
people we badly need to hear from and take account of. 

I therefore especially ask that you urge other non-records people in your 
organization to complete this survey, especially key stakeholders whose jobs 
depend on continuing good access to trustworthy records to do their own jobs -- 
the program managers and staff who create and use records and other key users 
(auditors, inspectors general, lawyers, historians, journalists/public relations 
specialists and other users in your organizations, as well as those 
responsible for designing enterprise information and technology architectures and 
implementing IT systems (CIOs, CTOs, CKOs, IT Directors) and other information 
management and information technology professionals.  

I again stress that it is not necessary to have read the Electronic Records 
Policy Working Group reports to take the survey as the key ERPWG findings and 
recommendations are quoted in the survey. 

A few interesting observations, although based on preliminary data of course: 
to date about 30% of respondents heard about the study only when they 
received the invitation to this survey. 65% had not read the ERPWG reports. Another 
15% had been briefed on them. Only 1/5th had read one or both reports. Still, 
we are getting excellent feedback from these respondents, including some very 
thoughtful "General Comments." 

Over 90% so far had not commented on the reports. Which is what makes this 
survey such a potentially valuable instrument for all of us; because, as we all 
know, the creators and users of records are among the most important of all 
stakeholders. Without understanding their views -- without their understanding 
the obstacles facing the archives and records community -- all the budgets in 
the world will not overcome the challenges to effective management of and 
access to electronic records. 

90% of respondents so far, including many international respondents, indicate 
that they believe that the findings in the ERPWG reports have useful 
applicability at their own levels of government (state/provincial/local) and elsewhere.

Although this is an independent, pro bono survey, I have coordinated closely 
with NARA in its design, and they are looking forward to seeing the results, 
especially as it reaches out to the principal creators and users of records. 

Your assistance is greatly appreciated. While it is about a US interagency 
report, we invite international participation as well. Such respondents should 
simply click on the "Other" category for question 2 of the survey.

Below is the Intro/invitation that appears at the beginning of the survey. It 
takes about 10-12 minutes to complete. I have set it up so that I can't see 
the identities of respondents. With the exception of individual, free-text 
offerings in the optional "Other General Comments" section of the survey, the 
results will all be aggregated and reported on http://www.mybestdocs.com/.

The survey is accessible at: 
http://www.zoomerang.com/survey.zgi?p=WEB22426QEW6JG

Thanks very much for your assistance.

Regards,

Rick Barry
http://www.mybestdocs.com/ 
Cofounder, Open Reader Consortium
http://www.openreader.org/  

=======================================
Overcoming Barriers to Major Users in Accessing Electronic Records: 
An independent survey by Rick Barry at:
 
INTRODUCTION: If you received this survey in your role principally as a user 
or creator of records or enterprise systems professional, please complete it 
yourself rather than sending it to your records staff to complete. Your 
perspectives are important targets of this survey. Records staff have been separately 
invited to participate. No individually identifiable information will be 
accessible by the survey author or be provided in the results of this survey 
except where participants wish to include such information in free-text, Optional 
General comments sections. A few demographic questions are asked to 
differentiate reactions among different stakeholder groups. 
            
The purpose of this survey is to determine the extent to which key users of 
public records are aware of two major interagency reports on “Effective 
Management of Government Information on the Internet and Other Electronic Records” 
and their issues and recommendations. If approved, they will be used as major 
government electronic records policymaking resources. It is thus important to 
obtain views of stakeholders in the public, private and nonprofit sectors and 
academia – historians, auditors, journalists, educators, information managers 
and other researchers – who require easy access to trustworthy electronic 
records to carry out their work. It is also important to determine if key user 
stakeholders may not have been aware of these reports and their findings. Thus, 
even stakeholders who were not aware of, or haven't read, these reports are 
requested to complete this survey. The survey also seeks views of those who produce 
or manage public records at all government levels as well as CIOs/CTOs/IT 
professionals involved in enterprise systems architecture and systems. The survey 
quotes, but is not limited to, findings and recommendations identified by the 
Electronic Records Policy Working Group (ERPWG) in two reports addressed to 
the Interagency Committee on Government Information: “Barriers to the Effective 
Management of Government Information on the Internet and Other Electronic 
Records” (Draft, June 28, 2004), and “Recommendations for the Effective 
Management of Government Information on the Internet and Other Electronic Records” 
(Draft, October 20, 2004). 
http://www.cio.gov/documents/ICGI/ERPWG_Recommendations.pdf 
 
Although this survey has not been requested or underwritten by any 
organization, it has been coordinated with NARA and, like a previous survey conducted by 
this author, “Report on the Society and Archives Survey,” 29 January 2003, 
its results will be published on www.mybestdocs.com and be accessible to all 
participants as well as ERPWG and other interested parties. In the interest of 
producing timely results, respondents are urged to take the few minutes 
necessary to complete the survey as soon as possible but in any case not later than 
Thursday, January 20, 2005, and to make the survey known to other colleagues 
privately and by posting to professional discussion lists/blogs and encourage 
them to do the same. 
 
The survey is accessible at: 
http://www.zoomerang.com/survey.zgi?p=WEB22426QEW6JG

 
Thank you for your participation.

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