Well, I'm with an energy distribution and retailing utility, 4,000
employees across 35 sites. All our activities are highly decentralised, my
team of 6 has 3 of us doing DRM policy, standards, training and software
system management and offsite storage management, the other 3 do archive
box handling and mail distribution within our Head Office building.
When I arrived 4 yrs ago there were plans to give me an empire of 20 staff
and a huge scanning facility in the basement. Killed that off pretty
quick.
My mantra is outsource. Scanning bureaux do it better and cheaper if you
use them right. And they know all about QA and evidenciary standards. Most
importantly they can cope much better with fluctuations in throughput
levels, or at least, such fluctuations are no longer my problem. If we
double our business for a few months, with a bureau it's just a per image
cost of doing business. If it's in my basement, I have to find time,
staff, machines and space to cope, and then what do I do when the peak has
passed?
Some business units do their own scanning, against my specific advice.
Usually it it those where the scanning is very low volume, spasmodic and /
or involves material of non-standard sizes which bureaux charge lots more
to process. Sometimes it is that a manager prefers to suffer 'funny money'
costs rather than pay real cash to an outsourcer. But internal transfer
pricing is changing those attitudes. All of this excludes our engineering
CAD/CAM stuff, highly specialised and not part of my domain, it's all
construction engineering projects and electricity network maintenance.
I'm not totally opposed to doing scanning in house, if the business case
comes out that way. But it's not on our immediate planning horizon.
Cheers
Glenn
Glenn Sanders MRMA
[log in to unmask]
[log in to unmask]
Australia
These views are mine alone. They may or may not be those of any
previous or present employers or clients. I don't know. If I'd asked
and they'd agreed, I would have signed it "Bloggs and Co and
Glenn". Or whatever. But I haven't, so I didn't.
List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance
|
