Some Additional Quick Thoughts on Benefits of Records Management

Reduction in staff time searching for information
Access to accurate information to promote effective decision making (prevent
misfiles)
Reduces duplication (which will save space)
Effective decision making/reporting
Information is up to date (saves in litigation if using out of date
information)
Retention and Disposition Schedules (meet legislative/regulatory/audit
requirements)
Retention and Disposition (also saves space when records that can be
destroyed are)
Information Life Cycle Management (information is managed from cradle to
grave)
Essential/vital records (business continuity in the event of a disaster)
Meet Accountability Requirements
Effective Content Management
Information is organized (file classification schema/file plan)
Information is protected from unauthorized disclosure
Able to effectively manage electronic as well as paper based records
Preserve records of historical importance
Promote effective information sharing and collaboration
internally/externally
Increased revenues (information available when required)
Cost savings in equipment/supplies and in time
Facilitates effective knowledge retention and sharing
Improved client service
Facilitates training of employees


John A. Gervais
Program Manager
Policy and Standards Section
Information Policy and Governance Division
Intergovernmental and International Affairs Directorate
Policy and Planning Branch
Canada Revenue Agency
25 Nicolas Street, 16th Floor
Ottawa, Ontario, Canada, K1A 0L5

' 1-613-688-9302
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"  http://www.cra-arc.gc.ca/

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