And when reviewing software with vendors, always ask "how" it accomplishes
something.  Vendors will represent that the program does this or that, but
you want to know how the program does it.  It can make all the difference in
the world :-)

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On Behalf
Of Audrey Byrd
Sent: Thursday, March 31, 2005 3:46 PM
To: [log in to unmask]
Subject: Re: Records management software help

Amen to everything Larry said.

Whatever bad habits you have in managing your paper records will follow
you into electronics records management, only on a much larger scale!
Unfortunately, many companies don't spend the time required up front to
get their document processes and related processes in order before trying
to choose and implement an IT solution to automate those processes.  And
always, always, always ask the why question. Why do we want to buy this
software? What problem(s) are we trying to solve? Then filter each
solution against those desired results. Watch out for scope creep, too!

Audrey Byrd
EDMS System Coordinator
E&O Administrative Services Team
865.558.2458
865.558.2047 fax

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List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance