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Records Management Program <[log in to unmask]>
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From:
Steven Whitaker <[log in to unmask]>
Date:
Mon, 18 Apr 2005 13:32:48 -0700
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Records Management Program <[log in to unmask]>
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Excellent point.  The last word in CRM is "Manager."    Put on your
"management" hat when you  sit for Part VI.

For future considerations in preparation...:
The ARMA SouthWest Region sponsors a CRM Prep seminar every spring; so
does the Orange County ARMA Chapter; as does the Twin Cities
(Minneapolis) Chapter of ARMA.  These are usually in the February/March
timeframe.

There will be two 3-hour CRM Prep sessions scheduled for the ARMA
annual conference in Chicago this fall.  One 3-hour session will be
dedicated to Parts I-V; the other 3-hour session will be for Part VI.  A
40-point case will be administered to attendees in this session.

Here is some more advice that may be useful:
<snip>
Part VI:
This is a completely different examination from exams I - V.  Ask your
mentor to locate some sample case studies.  There should be one in the
back of the Preparing For The CRM Exam Guide.  Part VI should be
considered an excellent opportunity to showcase your experience,
knowledge, and judgement.

If you need some practice writing, contact a local college or
community/junior college that has an evening program.  You should
consider taking a business communications or business writing type of
class.  Start taking the class in the semester beginning approximately
six months prior to sitting for Part VI. Perhaps you will have time to
complete Business Communications I & II (2 classes) before you sit for
Part VI.  There are also some books and videos available in the ARMA
Bookstore.

Part VI (case studies) is the exam where a lot of candidates stress.
They should not.  Word processors/PCs are allowed now for Part VI.  This
is a big advantage because you can be searching for and entering key
points into your case study document while you are reading the case.
Then you can go back and finish developing your case in the EXACT MANNER
as specified in the ACTION REQUIRED section.

When you sit for and write Part VI, you will have one 60-pointer that
you will have to write, and two 40-point cases from which you choose
one.  You will have four hours.  Do the 60-point case study first.
Leave yourself at least an hour for the 40-point case study.  Choose the
40-point case study that contains elements with which you are most
familiar by knowledge or experience.

My recommendation on writing a case study is to first read the ACTION
REQUIRED section that is printed after the case.  The ACTION REQUIRED is
the most important part.  You must do exactly what is required in the
ACTION REQUIRED section.  Read and become familiar with the ACTION
REQUIRED.  Then start your word processing case study document and
insert the exact format as specified in the ACTION REQUIRED section.
Read the case and enter the key points from the case presented.
Remember, you have already read and you understand the ACTION REQUIRED.
All of your actions from this point on should be focused on satisfying
the specific instructions in the ACTION REQUIRED section.  Go back and
reference the ACTION REQUIRED section numerous times to ensure you are
writing what is required.

One more tip, put on your "management hat" when you go in to write the
case studies.  An analyst can devise and communicate a solid solution.
A manager must be able to do that and more.  A manager must also be
prepared to account for public relations, safety, corporate/business
interests, meeting client and customer commitments under all
circumstances, regulatory interface, etc.  You are ready for it.  It is
just a matter of following through.
<snip>

Best regards, Steve
Steven D. Whitaker, CRM
Records Systems Manager; City of Reno

>>> [log in to unmask] 04/18/05 11:07AM >>>
Having passed part 6 in November, an area of my work experience that I
found
helpful was not only records management but organizational management
in
general.  I think it is important to understand personnel management
and
corporate structure and how records management interacts with all
levels of
the organization.
<deleted>

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