Elizabeth writes: <<If an organization is just beginning to build or
reorganize a
document/records program, it may be a wonderful tool to use as a
structured approach and to prevent costly errors, but for those of us
who are already there, again I ask what's the use?>>

My response is that, as a person responsible for your organization's records
management system, it is incumbent upon you to implement best practices
suitable to your organization's needs and requirements. ISO 15489 serves as
a baseline against which you can and should benchmark your records
management system. It would be a mistake to assume that ISO 15489 has no
value in situations where there is a long- or well-established records
management system.

As a person who works in the records management field in the Government of
Ontario, I view ISO 15489 as a significant development in records management
and as a very useful tool in the evaluation of records system within the
government.

Gerry van Houten
Information Policy Adviser
Archives of Ontario

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance