Nolene,

I have several years of 'real world' experience helping companies manage their email records and I recently published an article in 'The Managed Record' newsletter on the one email records management strategy that I have seen work.  The article is called 'Yes, You Can Manage Your Email Records'.  (Here's a link to the newsletter: http://www.compliancesolutionsgrp.com/Newsletters/Newsletterv2n1.htm.)

I hope it helps.  And please let me know if you have any questions.

Regards,
Don Lueders
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> Records Management Program <[log in to unmask]> wrote on 05/10/2005
> 03:24:46 PM:
>
> >
> > While he understands in theory that email is just like any other record,
> > the CFO cannot believe that companies have employees look at each email
> > and decide whether or not it should be kept. He is adamantly convinced
> > that large companies must have some sort of automated system that does
> > this for them. I even tried Bill Roach's example of likening it to
> > copying all paper junk mail that comes in the door before distributing
> > the mail, but he doesn't see it as the same. He will, however, discuss
> > with IT how they can better filter the emails before capturing them.
> >
> >
> > Nolene Sherman
> > Records Manager
> > CJ Segerstrom & Sons * South Coast Plaza
> > [log in to unmask]

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