Hi Tom,
I may be able to help with the digital, but do not do paper.
www.perpetuallogic.com
Tim
-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Tom Adams
Sent: Thursday, May 26, 2005 1:00 PM
To: [log in to unmask]
Subject: RIM Consulting Services
Greetings...
I need some assistance. I work as a marketing consultant with records
storage, shredding and related commercial RIM services. Recently I was
retained by a client to assist a client of theirs fix their file
situation. Immediately I realized that this was a RIM/RM consultant
thing and way out of my scope or league. Long story short, they agreed
with me and hired me to find them one.
This is a mid sized corporation who does not employ a CRM, but do have a
number of people involved in the Records Management area. As such,
things are a mess. Its not the day to day function necessarily that is
the issue, it is all the related issues like storage bills, fear of
shredding, not even having a system which has pushed the issue up the
org chart to the senior management.
I have done my basic homework and realize that retention schedules,
record series, filing systems and basic policy and procedure matter. I
see the need as being bigger than storage costs, but as a comprehensive
requirement for all corporate records including the digital ones as
well. And it will mean pain and change for the compnay that will result
in huge benefits over the long haul.
But, I am not trying to be a RIM consultant nor do I want to be... I
just need to know where to start to get this client the best one for
their needs within the framework of their budget. To you its probably
pretty obvious, but I am a marketing guy, not a RM guy.
So, I am coming to you on the listserve for help. Specifically...
1. Have any of you and your companies hired a RIM consultancy firm? If
you have, I would like to interact with you offline if that is at all
possible.
2. Would you share with me the core issues you had when you made the
decision to use a consultant?
3. How did you choose a consultant? What did you learn during the
process? What decision criteria did you use in making your choice?
4. Any other things I should be aware of, knowledgeable about before
moving forward with requesting proposals from different consulting
firms.
Would you be willing to talk to me? I would call you at a convenient
time for you. You can respond directly offline to me at tom @
rimproinsider.com.
We can then determine a time to chat. I would really appreciate it.
Thanks in advance...
Cheers!
Tom Adams
RIMproInsider.com
519.571.1191
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