> 
> No need to feel guilty for inquiring about your records. Especially
> after this amount of time, and especially considering there was plenty
> of warning about what was to come. They call it business continuity
> planning. Companies that plan for this typically plan for proactively
> contacting their clients as soon as possible after an incident to update
> their customers on their status, and to give them information on how to
> contact them. That's how it's supposed to work anyway...


I couldn't agree more with what Gary has posted here.

While the loss of life, property and all is a TERRIBLE thing, and no one 
here would ever think any other way.

However, if you aren't directly impacted by it and your DATA and INFORMATION 
are, there's no need to feel guilty about being concerned... unless you were 
the one who was responsible for the decision to place your (or your 
organization's) information in harm's way and did nothing about it.

This is what both business continuity planning and vital records protection 
are all about, and if you dodged the bullet this time and haven't done 
anything about planning yet, these are a good place to start learning about 
it. 

http://www.arma.org/bookstore/productdetail2.cfm?ProductID=1272
http://www.arma.org/bookstore/productdetail2.cfm?ProductID=1184

As always, I encourage anyone who has a "Lessons Learned" message to post 
about their personal recovery story to do so when it's practical... we all 
can benefit from these.

Also, the ARMA Guideline for selecting an offsite storage providers that was 
out in Beta form earlier this year should be completed by year's end and it 
includes many questions to ask related to the issues raised in the original 
post in this thread. All of this should be done in a proactive manner, and 
first and foremost is consideration of the risks associated with the 
location of the facility you select. 

Larry
-- 
Larry Medina
Danville, CA
RIM Professional since 1972

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